(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)
Instructions for revocation
You have the right to revoke this contract within fourteen days without specifying any reasons. The revocation period is fourteen days with effect from the day,
– on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly;
– on which you or a third party nominated by you, which is not the carrier, had taken possession of the last product, provided you had ordered several products within the scope of a standard order and these products are delivered separately;
– on which you or a third party nominated by you, which is not the carrier, had taken possession of the last part delivery or the last unit, provided you had ordered a product, which is delivered in several part deliveries or units;
In order to exercise your revocation right, you must inform us (SGN GROUP LTD, 6 Panteley Genov street, 4000 Plovdiv, Bulgaria, Telephone number: +359878501222, E-Mail address: firstname.lastname@example.org) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent via post, or email). You can use the enclosed specimen revocation form for this, which however is not mandatory.
In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.
Consequences of the revocation
If you revoke this contract, we shall repay all the payments, which we received from you, without the delivery costs if the package is shipped. If it is not shipped we refund the full order amount. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment / except bank charges in your bank if it is required/.
We can refuse the repayment until the products are returned to us when they already were shipped.
After receiving the returned product/s we will refund the order amount without a shipping cost within 5 working days!
You must return or transfer the products to us immediately and, in any case, at the latest within fourteen days with effect from the day on which you inform us of the revocation of this contract.
You bear the direct costs for returning the products.
You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.
Criteria for exclusion or expiry
The revocation right is not available for contracts:
– for delivery of products, which are customized and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;
Specimen – revocation form
(If you wish to revoke the contract, please fill up this form and send it back to us.)
– To SGN GROUP LTD, 6 Panteley Genov street, 4000 Plovdiv, Bulgaria, Telephone number: +359878501222, E-Mail address: email@example.com:
– I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following products (*) / the provision of the following service (*)
– Ordered on (*) / received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only in case of a notification on paper)